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Communication is arguably one of the most important business skills, no matter what your industry. Yet so many of us haven’t been trained in how to communicate with co-workers and clients. Here are some tips to help you become a better communicator:

1. Listen
Most of us are terrible listeners. Instead of truly listening to what the person is saying, we interrupt, prepare our response, or think we already know what the speaker is going to say next. It’s impossible to understand what someone needs or wants if we don’t give them our undivided attention.

2. Pay attention to body language
Body language can tell you just as much as what a person says, if not more. Observe how they act when they talk. Is your co-worker saying she can meet a deadline, but wringing her hands while she says it? She might be afraid to tell you it will be hard to make the due date

Continue Reading 10 Ways To Communicate Better At Work